Your long-term satisfaction is very important to us! We stand behind you and all our products.
- Our custom fitting ensures you get the proper custom club into your hands. If the club specs aren’t playing right for you, we’ll make changes such as length, grip, swing-weight, etc, free of charge.
- For new product you also have 30 days from the purchase date to be assured you are completely satisfied. If for any reason you are not, you may return any un-hit/marked/modified (sell-able as new) products for a complete refund of the purchase price. Even if the product has been used/marked, we will still give a 70% refund of your purchase price. We do not accept returns for refund on items in the case of customer induced pop-up marks, product that has been modified, or items that are damaged from other than normal wear. In all cases, the customer is responsible for the return shipping cost and that the clubs are properly packed so that they are received un damaged.
- All our custom-built clubs and components include a one-year warranty for all parts and labor from the date of purchase. If you encounter any problems with material, workmanship or breakage under normal use, then you may ship it back to us postage-paid and we will replace or repair it and ship it back to you free of charge.
The return policy was designed with care to provide flexibility for the customer, while keeping product prices low.
(30-day refund policy does not apply to clearance items such as pre-owned, blemished, or special orders)
If you wish to make a return, please click here for the easy Return Form and we will walk you through the process to make it stress-free. (Please, all returns must be shipped postage-paid, with a Return Authorization number.)