Thomas Golf, the Trusted Brand for Custom Golf Clubs with Shot Accuracy Technology
Thomas Golf: The #1 Choice
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Thomas Golf strongly believes in personalized one-on-one service and your long-term satisfaction.
We stand behind you and all our products; before and after the sale.
- We offer professional custom club fitting recommendations, it's fast and free.
- Any club can be bought individually at the same price as if bought in a set. This gives you perfect flexibility as to what and when you buy. For example, you could buy just one club, to try it out before getting the rest of the clubs in your set.
- Guaranteed Fit: If the product isn't fitting or playing right for you, we will make any necessary changes to the clubs and ship them back to you free of charge.
- You have 30 days from purchase date to return any product that was bought new and not out of clearance!
Our custom fitting ensures you get the proper custom club into your hands. If the club specs aren’t playing right for you, we’ll make changes such as length, grip, swing-weight, etc, free of charge.
- For new product you also have 30 days from the purchase date to be assured you are completely satisfied. If for any reason you are not, you may return any un-hit/marked/modified (sell-able as new) products for a complete refund of the purchase price. Even if the product has been used/marked, we will still give a 70% refund of your purchase price. We do not accept returns for refund on items in the case of customer induced pop-up marks, product that as been modified, or items that are damaged from other than normal wear. In all cases, the customer is responsible for the return shipping cost and that the clubs are properly packed so that they are received un damaged.Thomas Golf's unique direct-to-customer business model means a personalized relationship with each customer world-wide. There are no retailers or other resellers adding unnecessary time and cost, or diminishing the company's understanding of customer needs and expectations.
- All our custom-built clubs and components include a one-year warranty for all parts and labor from the date of purchase. If you encounter any problems with material, workmanship or breakage under normal use, then you may ship it back to us postage-paid and we will replace or repair it and ship it back to you free of charge.
The return policy was designed with care to provide flexibility for the customer, while keeping product prices low.
(30-day refund policy does not apply to clearance items such as pre-owned, blemished, or special orders)
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