Thomas Golf, the Trusted Brand for Custom Golf Clubs with Shot Accuracy Technology
Thomas Golf: The #1 Choice
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Thomas Golf strongly believes in service and your long-term satisfaction; standing behind all our products and supporting you long after your purchase.
- We offer professional online custom club fitting recommendations, it's fast, free and helps ensure you get the proper custom club into your hands.
- We offer all clubs individually at the same low price as if bought in a set. This gives you perfect flexibility as to what and when you buy. For example, you could buy just one club, and try it out before getting the rest of the clubs in your set.
- All products include a one-year warranty for all parts and labor from the date of purchase. If you encounter any problems with material, workmanship or breakage under normal use, then you may ship it back to us and we will refund or send a new replacement free of charge.
If for any reason the product isn't fitting or playing right for you, you have 30 days to return any product (unless it was purchased from the clearance section) in accordance with our return policy. You have 30 days from the purchase date to be assured you are completely satisfied. If for any reason you are not, you may return any of the clubs for a 70% refund of your purchase price. (We can not accept returns on items with customer induced pop-up marks, modifications, or items damaged beyond normal wear.) Customer is responsible for return shipping cost and must insure the clubs are properly packed so they are received un-damaged.
(30-day refund policy does not apply to clearance items such as pre-owned, blemished, or head covers, components, grips, hats, or golf bags) Returns must be received within 2 weeks after you receive a return authorization number.
- Thomas Golf's unique direct-to-customer business model means a personalized relationship with each customer world-wide. There are no retailers or other re-sellers adding unnecessary time and cost, or diminishing the company's understanding of customer needs and expectations.
This return policy was designed with care to provide flexibility for the customer, while keeping product prices low.
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