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Help Page

Thomas Golf is the premier Internet golf club manufacturer, and we believe in providing our customers with premium equipment and service in the best way possible. We hope our web site provides the answers to all your questions and makes the ordering of your equipment quick and easy. If you still have any unanswered questions, Please contact us.
E-mail: info@thomasgolf.com
Toll-free: 1-888-774-6938 (M-F 9am-6pm EST)
Fax: 1-760-494-7710
International: 001-704-461-1342 (M-F 9am-6pm EST)
Mail: 9716-B Rea Rd. #170, Charlotte, NC 28277


What Can We Help You With? Click a link below:
· Our Promise to You
· About the Thomas Golf Advantage
· Selecting a Shaft and Grip
· Placing an Order
·Secure Online Shopping Guarantee
·
Difference between Cast and Forged?




Our Promise to You:

We try in every way to ensure all our customers are completely satisfied, and strive for speedy delivery of your order.

- All our custom-built clubs and components also include a powerful one-year warranty.

"If you encounter any problems with material, workmanship or breakage under normal use, then you may ship it back to us postage-paid and we will replace or repair it and ship it back to you free of charge."

- Thomas Golf products are consistently praised by thousands of new customers around the world.  We're so sure you will love them too; we offer a risk-reducing 30-Day quality and performance guarantee:

"If you are not completely satisfied, for any reason, you may return any un-hit/un-marked/un-modified order within 30 days for a complete refund of the purchase price, or any order with marked/modified items minus a 30% used-goods fee"


If you’re new to Thomas Golf, a good way to begin your experience is by taking advantage of our free custom club fitting service.  Once a club builder has responded, you can use his recommendation to buy a #7 club.  This will give you a chance to experience the quality and performance of Thomas Golf, then you can come back to order the remaining clubs of your set.  Because we offer all our clubs individually at the same price as if you buy them as a set, you have perfect flexibility as to what and when you buy.

Our custom fitting ensures you get the proper custom club into your hands.  If the club specs aren’t playing right for you, we’ll make changes such as length, grip, swing-weight, etc, free of charge.  The return policy was designed with care to provide flexibility for the customer, while keeping product prices low.

Please, all returns must be shipped postage-paid, with a Return Authorization number, obtainable by sending an email to thomasgolf@thomasgolf.com
(include your order number and reason for the return)
(Return policy does not apply to clearance items or special orders)

Customer Information Policy:

Thomas Golf keeps all customer information strictly confidential.  Under no circumstances will Thomas Golf divulge, share, or sell customer information.  If you have any questions regarding Thomas Golf's Customer Information Policy, please email info@thomasgolf.com


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Iron Shaft Fitting Chart
If your 5-iron distance (yards) is:
or, your 5-iron speed (mph) is:
<135
<50
135-150
50-65
150-170
65-85
170-190
85-95
190+
95+
Your recommended shaft flex is:
TT Lite XL Steel
Thomas Golf Tour Grade steel
Mens Graphite (Freq. & Flex Matched)
Seniors Graphite (Freq. & Flex Matched)
Ladies Graphite (Freq. & Flex Matched)
.........
.........
.........
.........
L-flex
.........
.........
.........
A-flex
.........
R-flex
R-flex
R-flex
.........
.........
S-flex
S-flex
S-flex
.........
.........
.........
X-flex
.........
.........
.........

Wood Shaft Fitting Chart
If your Driver distance (yards) is:
or your Driver speed (mps) is:
or your 5-iron distance (yards) is:
<160
<55
<135
160-190
55-70
135-150
190-210
70-85
150-170
210-245
85-105
170-190
245+
105+
190+
Your recommended shaft flex is:
Mens Graphite (Freq. & Flex Matched)
Seniors Graphite (Freq. & Flex Matched)
Ladies Graphite (Freq. & Flex Matched)
.........
.........
L-flex
.........
A-flex
.........
R-flex
.........
.........
S-flex
.........
.........
X -flex
.........
.........

Grip Size Fitting Chart

If your golf glove size is:

small or
cadet small
medium or
cadet medium
medium-large or
cadet medium-large
large or
cadet large
extra-large or
cadet extra-large
Your recommended grip size is:
Small Standard Standard Mid-Size Over-Size


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We want the ordering process to be as easy and comfortable as possible. You may place your order online using one of our quick forms or you can call us toll-free at 1-888-774-6938 (M-F 9am-6pm EST) and one of our expert technicians will be glad to assist you.

Please Choose One Of The Following EZ-Order Forms

- Assembled Products

- Components for Club Builders

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Thomasgolf.com Secure Shopping:

Using 128 bit Secure Socket Layer data encryption issued by Equifax Secure Global eBusiness, and an isolated double-protected database, ensures your shopping experience and data security is completely safe and confidential.

 

Want to be an Affiliate?
Check out our exciting Affiliate Program.


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Difference between Cast and Forged

The fact is, the difference between forged and cast clubs is imperceptible to even the best players in the game.  Test done with tour pros using the same head designs, some cast and some forged, showed that even they could not differentiate one club from the other.  The difference between the two types of clubs is in their manufacture.  Forgings are made from a soft type of steel known as 1030 or 8620 carbon steel.  Forged clubs are stamped by incredibly large dies into their basic shapes and then are hand ground to exact size, shape and weight by skilled craftsmen.  They are then chrome plated as a final step.

Cast clubs are made by pouring molten metal (typically either 17-4 or 431 stainless steel) into a mold.  When the metal cools, the club is an exact copy of the mold.  There is little hand work done on castings.  A series of polishing belts or tumbling machine puts the finish on the cast club.  If there is an advantage to casting, it is in the cost of the finished product.  As there is not so much hand work, castings are less expensive than forgings.  They may also be a bit more consistent from club to club as each head comes from the same mold. 

Can a golfer feel the difference?  Even though cast clubs are made from a harder type of metal, a human cannot feel the difference.  Is there any pliability difference?  Not at all.  So, when shopping for clubs, do not be overly concerned with whether the club is cast or forged, but more with how it performs in your hands.

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